Frequent Ask Questions (FAQ)

Supported OS : Windows 10, Windows 8.1, Windows 8, Windows 7
RAM : 4 GB for 32 bit or 8 GB for 64-bit.
Processor : 2.0 GHz or faster.
Memory : 5 GB free space.
Barcode Scanner : Any model/brand is supported.
Barcode Printer : Any model/brand is supported.

Yes,There is a renewal charge 30% on total amount for every year. If you want to renew more than three (3) year or three year minimum it will cost you only 20% on total amount for every year.

Yes, The cloud provides a external backup option.

Yes, it depend upon services for example if you want instant SMS facility than it cost you 13 K extra.

Yes ,this software can be customized as per requirement but charges of customized will be extra.

No,There is no provision for refund any amount in any condition for refund after installation,We have try before final installation concept for 7 days.



--A few more points to be noted--

User Interface

Supporting gesture and mouse interfaces, Opicare makes it easy for you and your staff to enter and browse for information. In an intuitive user friendly environment, Opicare is easy to begin using from Day One and you don't need any special training.


Database

Microsoft SQL Server technology, Opicare is the fastest, most secure system for independent optometrists. Whether you're a small practice or large and multi-branch installation, in-practice or remotely connected, your data is always quickly accessible.


Desktop

Opicare can run in 32-bit or 64-bit mode. Run Opicare on your own Local-Area-Network running Windows 7, 8, 8.1 or 10 Professional operating systems.



Cloud

Have your data and application fully hosted within our secure Server environment using Remote Desktop or Could. No need to worry about application updates, OS updates, anti-virus or database back up's. Everything will be done for you and you can connect to your Server from any portable device.


Using Physical Server

Run Windows Server 2003, 2008 or 2012 utilising Remote Desktop Services to connect securely to your central Opicare application.


Using virtual server

The alternative to running a physical Server is to go to our Server. Our customised virtual Server technology allows you to pay-per-user login where your Opicare application is hosted in a secure centre.